Refund and Returns Policy

Each exchange purchase will carry a refundable core deposit. Cores must be returned within 30 days of the original purchase. Cores received after 30 days of the original purchase will automatically forfeit the deposit. The core must accompany a purchase order or invoice to ensure proper credit. Cores must be rebuildable. If a core is not rebuildable, the deposit will be forfeited. All cores meeting the non-rebuildable criteria can be returned to a customer however the shipping will be assumed responsible to the customer’s expense.

Non-Rebuildable Core Criteria

  • Water Damage

  • External/Physical Damage

  • Extensive Corrosion

  • Burned Beyond Repair

  • Broken Case or Connectors

  • Rust Contamination

All qualified core deposits are processed on the 1st and 15th of the month. Core deposits will be refunded to the original credit card/payment method used for purchase.


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